OPERATIONAL EXCELLENCE

Operational Excellence for Mid-Market Manufacturers

Operational excellence is the discipline of running a plant so that safety, quality, delivery and cost improve together, and stay improved. We work alongside your leadership team on the floor to improve operating profit, cash flow and service levels through Lean and Six Sigma, capacity and yield, quality and cGMP compliance, supply chain and automation.

Increasing enterprise value since 2011 · Six Sigma Black Belt · cGMP and regulated manufacturing

Manufacturing team reviewing performance on the plant floor

Why Operational Excellence Drives Enterprise Value

Every improvement on the plant floor shows up somewhere in the value of the business. Better yield and uptime widen margin. Capacity released from existing equipment can delay or avoid new capital spending. A stronger quality system lowers the cost of scrap, rework and complaints, and removes risk that a buyer or lender would otherwise price in.

The difference between a one-time project and operational excellence is whether the gains last. That depends on standard work, daily management and people who know how to keep improving after the consultants have gone. It is also what buyers look for when a business is being prepared for sale, which is why this work sits at the center of our exit readiness engagements.

The goal is a plant that performs better next year than it does today, and keeps improving without us in the building.

What Our Operational Excellence Work Covers

We start where the losses are largest and work outward. Most engagements draw on several of these disciplines.

Lean Manufacturing and Six Sigma

Manager training and coaching, from introduction through belt certification, applied to your own processes so the learning pays for itself. Explore our Lean manufacturing and Six Sigma programs.

Capacity, Yield and Equipment Effectiveness

Material yield and quality analysis, equipment uptime and effectiveness training, process capability studies and design of experiments to optimize cycle time and speed, so you get more saleable output from the assets you already own.

Quality Systems and the Cost of Quality

Corrective and preventive action, root cause analysis training, cGMP compliance and process validation that reduce quality escapes and the waste and risk that come with them.

Supply Chain and Sourcing

Alternate material sources through structured requests for quotation, supplier relationship management, material specifications and product testing that reduce constraints and cost without putting quality at risk.

Automation and Process Engineering

Optimized process design and specifications, automation engineering projects that relieve labor constraints, and energy savings in lighting and compressed air.

A Continuous Improvement Culture

Standard work, visual performance measures and short daily reviews that make problems visible early and give supervisors the tools to solve them. This is what keeps improvements from fading once a project ends.

How an Operational Excellence Engagement Runs

  1. Walk the Floor and Set the Baseline

    We spend time on every shift, talk with operators and supervisors, and agree a short list of measures such as safety, on-time delivery, scrap, yield and uptime, measured the same way from day one.

  2. Find the Constraint and the Biggest Losses

    We identify the bottleneck that limits output and the few sources of loss that cost the most, so effort goes where it pays back first.

  3. Improve With Your Team

    Improvement projects, training and coaching run with your people, not around them. Each project has an owner inside the business and a measure of success.

  4. Make the Gains Stick

    Standard work, daily management routines and trained internal leaders keep the results in place and keep the next round of improvement going.

Output flat or scrap climbing? Let's walk the floor together.

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Operational Excellence at Every Stage of an Investment

The same toolkit supports every moment when operations decide the value of a business.

Before a deal

Our operational due diligence uses these methods to test whether a target plant can deliver the plan.

After a deal

In a post-merger integration, they standardize two operations and deliver the synergies on the floor.

Growing the business

When the next step is new products and new customers, our innovation and growth work takes over from the cost side.

Signs It Is Time for an Operational Excellence Review

Most clients call us when one or more of these has been true for a while.

  1. Output is flat even with overtime. The plant is working harder without producing more.
  2. Scrap and rework keep climbing. Quality losses are eating margin that pricing cannot recover.
  3. On-time delivery is slipping. Customers are starting to notice, and some are asking about alternatives.
  4. A capital request is on the table for more capacity. Before buying new equipment, it is worth knowing what the current equipment can really do.
  5. Audit findings or quality escapes are repeating. The same problems return after they were supposedly fixed.
  6. Past improvements did not last. Projects delivered results that faded within months.
  7. A new owner expects better margins. The plan assumes improvements nobody has yet mapped to the floor.

Who We Work With

  • COOs, VPs of Operations and plant managers at mid-market manufacturers
  • Private equity operating partners improving a portfolio company during the hold period
  • Owners who want stronger margins and a business that runs well without them in the room
  • Regulated and quality-critical manufacturers where cGMP and validation matter

How we work

We work with the people and the systems you already have, and leave them stronger.

In Their Words

What Clients and Colleagues Say

“He came in at a very difficult period of change in the plant and turned the ship around. His respect and thoughtfulness revitalized the team and allowed us to focus on improving processes and increasing production.”
John West
John West
Transportation Logistics Specialist
Read all testimonials

Operational Excellence: Frequently Asked Questions

Common questions from manufacturing leaders and owners.

What is operational excellence in manufacturing?

Operational excellence in manufacturing is a way of running a plant so that safety, quality, delivery and cost improve together and the improvements last. It combines methods such as Lean and Six Sigma with daily management routines and trained people who keep improving the process over time.

How is operational excellence different from Lean Six Sigma?

Lean and Six Sigma are toolkits inside operational excellence. Lean removes waste and improves flow, and Six Sigma reduces variation. Operational excellence is the broader system that applies them to capacity, quality, supply chain and people, and makes sure the results are sustained.

How soon can we expect to see results?

Focused work on a real constraint often shows measurable progress within the first weeks. Building a culture that sustains the gains takes longer. We agree the measures at the start so progress is visible from the baseline rather than claimed.

Do you train our own people?

Yes. Training and coaching are part of almost every engagement, from introduction to Lean and Six Sigma through belt certification, so the capability stays inside your business.

Do you work in regulated manufacturing?

Yes. Our experience includes cGMP and other regulated environments, where improvements have to respect change control, validation and documentation requirements.

Do we need new software or systems?

Usually not at the start. We begin with the data and systems you already have. Where a system is genuinely limiting performance, we say so and help define what is needed.

How does operational excellence connect to M&A?

It is the toolkit behind every stage of a deal. The same methods test a target plant during diligence, deliver synergies during integration and strengthen the operation before a sale.

Ready to See What Your Plant Can Really Do?

A short conversation and a walk through the operation are usually enough to identify where the biggest opportunities are.